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Technical Support
Welcome to the customer technical support section of the BabyMonitorsDirect.co.uk website. We hope you will not need it because we only select the very best baby monitors and health products in the UK. The majority of baby products we sell are tested by our staff or customers before they are offered for sale. We routinely de-list any product that fails our strict reliability and value for money criteria. Despite our best efforts, products will occasionally give cause for concern. We ask you to read the fault finding section of user manuals as most problems can usually be resolved from the content of those pages. If not, please identify the manufacturer below and follow the instructions. Remember you can always contact our staff for support, we will be only too happy to assist you. Our Office Hours are 9.00am to 5.00pm Monday to Friday, closed Bank Holidays.
Customers contacting BabyMonitorsDirect will be please to hear that the 0333 number is Local Rate and unlike 0845 etc numbers calls to 0333 numbers are covered by the majority of Mobile Phone FREE Minutes plans.
Shortcut links to manufacturers by name:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Customer Support: +44 0845 009 1789
Email: info@angelcare-monitor.com
The Help centre on Angelcare's website provides FAQs, Guides, and Troubleshooting. If you have lost your instruction manual, Angelcare's UK site has the most recent manuals available to download as PDFs.
For all support on Babysense monitors please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
Customer Support: +44 0208 877 8454 Email: info@babysonic.co.uk
The Babysonic website provides an FAQ section and Useful Tips section.
For technical support with Beaba products please submit your queries via the Beaba Technical Support Form.
For all support on Bébétel products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
Binatone (Motorola Baby Monitor Support):
Technical Support -0845 345 9677, http://www.binatonetelecom.com/contactUs
BT - Baby Monitors
Customer Support: +44 0808 100 6554
The BT Monitor customer support phone line is open Monday to Friday between 9:00am and 5:30pm. Additionally the BT customer support website offers FAQs, User Manuals, Troubleshooting, and an online contact form.
The D-Link website offers a comprehensive customer service. Customers are required to create an account to contact D-Link Customer Support.
For all support on E-Thos products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
The Goscam website provides a customer support form, an FAQ section, and Manual downloads.
Customer Support: Customers from the UK please call; 0844 412 1212, for customers from the Republic of Ireland please call; 0818 221 422.
Email: graco.info@newellco.com. Note: When emailing, please mention the model number.
GREENWICH LABS
For all support on Greenwich Labs products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
The Gro Group website provides an FAQ section and an online form for customer support.
Customer Support: +44 0121 356 7722 or Freephone 0800 952 9962
Fax: +44 0208 090 3726
The customer support lines are open Monday to Friday between 9:30am and 5:30pm, excluding public holidays.
The HeaveFresh website also provides live chat, an online form for customer service and an FAQ section.
Customer Support: +44 (01) 702 200 244
The customer support phone line is open Monday to Friday (excluding English bank holidays) between 9:00am and 5:00pm. Alternatively you can contact customer support via an online form. The Leapfrog website also provides an FAQ section and product guides section.
Customer Support: +44 0871 702 1000
The customer support line is open Monday to Friday (excluding bank holidays) between 10:00am and 4:00pm.
Email: careline@lindam.com. Note Please ensure your address is given in email correspondence, thank you.
Lindam also provides on their website an FAQ section and a download section for instructions for all of their products.
Customer Support: 0870 111 7777
The Loca8tor customer support phone line is open Monday to Friday between 9:00am and 5:30pm
Email: sales@loc8tor.com
Alternatively there is an online customer support form on Loc8tor's website. The Loc8tor website also provides an FAQ section.
Customer Support: 00 800 425 67390 or 1 905 944 5066
The customer support line is open Monday to Friday between 8:00am and 8:00pm EST.
Email: support@lorexcorp.com
The customer support section on the Lorex website also offers a live chat feature, online form and a number of other features.
For all support on Luvion products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
Motorola Customer Support: 0845 218 0890 or 0870 9010 555
Motorola also provide a live chat feature and online customer support form
Binatone Customer Support: 0845 345 9677
Lines are open Monday to Friday between 9:00am and 5:00pm.
Binatone Email: enquiries@binatone-support.co.uk
Binatone also provides an online form and FAQ section.
For all support on Nanny Cam products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
NEOTEC
For all support on Neotec products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
Customer Support Telephone: +44 (0)1483 428989
Customer Support Fax: +44 (0)1483 527798
Alternatively the NScessity web site also has an online support form and an FAQ section.
Customer Support: 1300 363 391 (option 4)
The customer support line is open Monday to Friday between 9:00am and 5:00pm EST.
The Philips AVENT website also has an online support form and a number of documents providing technical support information.
Customer Support: +44 01473 256076
Customer Support Fax: +44 01473 211508
Email: customer@respisense.co.uk
Customer Service: (866) 925 9970
Alternatively the Safety 1st website provides an online form for customers service.
Technical Support: 00800 8010 8011 (this is a free phone number from landlines)
Email: homesecurity@samsung.com
For support on Snuza products please contact Baby Monitors Direct via live chat, telephone (0333 088 1078, lines are open Mon to Fri 9am-5pm excluding bank holidays) or email.
Alternatively check out the FAQs on Snuzas website.
Customer Services: +44 0208 420 4429
Phone lines are open Monday to Friday excluding bank holidays between 9:00am and 4:00pm.
Email: custserviceUK@summerinfant.com
The Summer Infant website also has an FAQ section and Product Instruction Documents.
Technical Support: +44 0203 027 0979
Phone lines are open Monday to Friday 8:00am to 6:00pm GMT and Saturday 9:00am to 5:00pm
Email: tech@swannsecurity.com
You can also download instructions for Swann's products on their website.
Customer Service: +39 0332 402350
Customer Service Fax: +39 0332 402347
Email: info@tecnimed.eu
TINY TOTS
For all support on E-Thos products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.
Customer Service for Tommeee Tippee is provided via an online form.
An FAQ section is also available on the Tommee Tipppee website.
Customer Service for Tommee Tippee is provided via an online form, an FAQ section is also available.
Technical Support: +44 203 318 1528
Phone lines are open 24 hours a day.
Trendnet also provides a knowledge base and download section on their website.
Customer Service: +44 01235 546810
Email: consumer_service@vtech.com
The Vtech website also provides an FAQ section.
Technical Support:
Customers inside the UK please phone: 0906 6800215
Customers Outside the UK please phone: 00 44 20890 40056
Phone lines are open Monday to Friday between 9:30am to 5:00pm GMT
Email: info@y-cam.com
Additionally the Y-Cam support centre offers an online help system and knowledge base.
Please remember that your Baby Monitor is not a medical device. Never rely on it for your baby's safety and wellbeing. You should personally check your baby as frequently as necessary.
All prices are in GBP and are inclusive of VAT. The entirety of this website is Copyright 2012 BabyMonitorsDirect.co.uk. Sitemap