Welcome to Baby Monitors Direct!

 

ANGELCARE

Customer Support: +44 0845 009 1789

Email: info@angelcare-monitor.com

The Help centre on Angelcare's website provides FAQs, Guides, and Troubleshooting.  If you have lost your instruction manual, Angelcare's UK site has the most recent manuals available to download as PDFs.

 

BABYPING

Customer Support: +44 (0)20 8334 7364

Or please look through their support pages here http://support.babyping.com/

 

BABYSENSE 2

For all support on Babysense monitors please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.

 

BABYSONIC

Customer Support: +44 0208 877 8454 Email: info@babysonic.co.uk

The Babysonic website provides an FAQ section and Useful Tips section.

 

BEABA

For technical support with Beaba products please email unitedkingdom@beaba.com 

 

BÉBÉTEL

For all support on Bébétel products please contact Baby Monitors Direct via live chat, telephone 01778 562808 or email.

 

Binatone (Motorola Baby Monitor Support): 

 Technical Support -0845 345 9677, http://www.binatonetelecom.com/contactUs

 

BT - Baby Monitors

Customer Support: +44 0808 100 6554

The BT Monitor customer support phone line is open Monday to Friday between 9:00am and 5:30pm.  Additionally the BT customer support website offers FAQs, User Manuals, Troubleshooting, and an online contact form.

 

 

D-LINK

The D-Link website offers a comprehensive customer service.  Customers are required to create an account to contact D-Link Customer Support.  

 

E-THOS

For all support on E-Thos products please contact Baby Monitors Direct via live chat, telephone 01778 562808 or email.

 

 

GOSCAM

The Goscam website provides a customer support form, an FAQ section, and Manual downloads.

 

GRACO

Customer Support: Customers from the UK please call; 0844 412 1212, for customers from the Republic of Ireland please call; 0818 221 422.

Email: graco.info@newellco.com. Note: When emailing, please mention the model number.

 

GREENWICH LABS

For all support on Greenwich Labs products please contact Baby Monitors Direct via live chat, telephone 0333 088 1078 or email.

 

GRO GROUP

The Gro Group website provides an FAQ section and an online form for customer support.

 

 

HEAVENFRESH

Customer Support: +44 0121 356 7722 or Freephone 0800 952 9962

Fax: +44 0208 090 3726

The customer support lines are open Monday to Friday between 9:30am and 5:30pm, excluding public holidays.

The HeaveFresh website also provides live chat, an online form for customer service and an FAQ section.

 

 

LEAPFROG

Customer Support: +44 (01) 702 200 244

The customer support phone line is open Monday to Friday (excluding English bank holidays) between 9:00am and 5:00pm.  Alternatively you can contact customer support via an online form.  The Leapfrog website also provides an FAQ section and product guides section.

 

LINDAM

Customer Support: +44 0871 702 1000

The customer support line is open Monday to Friday (excluding bank holidays) between 10:00am and 4:00pm.

Email: careline@lindam.com.  Note Please ensure your address is given in email correspondence, thank you.

Lindam also provides on their website an FAQ section and a download section for instructions for all of their products. 

 

LOC8TOR

Customer Support: 0870 111 7777

The Loca8tor customer support phone line is open Monday to Friday between 9:00am and 5:30pm

Email: sales@loc8tor.com

Alternatively there is an online customer support form on Loc8tor's website.  The Loc8tor website also provides an FAQ section.

 

LOREX

Customer Support: 00 800 425 67390 or 1 905 944 5066

The customer support line is open Monday to Friday between 8:00am and 8:00pm EST.

Email: support@lorexcorp.com

The customer support section on the Lorex website also offers a live chat feature, online form and a number of other features.

 

LUVION

For all support on Luvion products please contact Baby Monitors Direct via live chat, telephone 01778 562808 or email.

 

 

MOTOROLA & BINATONE

Motorola Customer Support: 0845 218 0890 for UK or 08187 62092 for ROI

Motorola also provide a live chat feature and online customer support form

Binatone Customer Support: 0845 345 9677

Lines are open Monday to Friday between 9:00am and 5:00pm.

Binatone Email: enquiries@binatone-support.co.uk

Binatone also provides an online form and FAQ section.

 

NANNY CAM

For all support on Nanny Cam products please contact Baby Monitors Direct via live chat, telephone 01778 562808 or email.

 

NEOTEC

For all support on Neotec products please contact Baby Monitors Direct via live chat, telephone 01778 562808 or email.

 

NSCESSITY

Customer Support Telephone: +44 (0)1483 428989

Customer Support Fax: +44 (0)1483 527798

Alternatively the NScessity web site also has an online support form and an FAQ section.

 

 

PHILIPS AVENT

Customer Support: 1300 363 391 (option 4)

The customer support line is open Monday to Friday between 9:00am and 5:00pm EST.

The Philips AVENT website also has an online support form and a number of documents providing technical support information. 

 

 

RESPISENSE

Customer Support: +44 01473 256076

Customer Support Fax: +44 01473 211508

Email: customer@respisense.co.uk

 

 

SAFETY 1ST

Customer Service: 01284 413141

Alternatively the Safety 1st website provides an online form for customers service.

 

SAMSUNG

Technical Support: 00800 8010 8011 (this is a free phone number from landlines)

Email: homesecurity@samsung.com

 

SNUZA

For support on Snuza products please contact Baby Monitors Direct via live chat, telephone (0333 088 1078, lines are open Mon to Fri 9am-5pm excluding bank holidays) or email.

Alternatively check out the FAQs on Snuzas website.

 

SUMMER INFANT

Customer Services: +44 0208 420 4429

Phone lines are open Monday to Friday excluding bank holidays between 9:00am and 4:00pm.

Email: custserviceUK@summerinfant.com

The Summer Infant website also has an FAQ section and Product Instruction Documents.

 

SWANN

Technical Support: +44 0203 027 0979

Phone lines are open Monday to Friday 8:00am to 6:00pm GMT and Saturday 9:00am to 5:00pm 

Email: tech@swannsecurity.com

You can also download instructions for Swann's products on their website.

 

 

TECNIMED

Customer Service: +39 0332 402350

Customer Service Fax: +39 0332 402347

Email: info@tecnimed.eu

 

TINY TOTS

For all support on E-Thos products please contact Baby Monitors Direct via live chat, telephone 01778 562808 or email.

 

TOMMEE TIPPEE

Customer Service for Tommeee Tippee is provided via an online form

An FAQ section is also available on the Tommee Tipppee website.

 

TOMY

Customer Service for Tomy is provided via an online form, an FAQ section is also available.

 

TRENDNET

Technical Support: +44 203 318 1528

Phone lines are open 24 hours a day.

Trendnet also provides a knowledge base and download section on their website.

 

 

VTECH

Customer Service: +44 01235 546810

Email: consumer_service@vtech.com

The Vtech website also provides an FAQ section.

 

 

Y-CAM

Technical Support:

Customers inside the UK please phone: 0906 6800215

Customers Outside the UK please phone: 00 44 20890 40056

Phone lines are open Monday to Friday between 9:30am to 5:00pm GMT

Email: info@y-cam.com

Additionally the Y-Cam support centre offers an online help system and knowledge base.

 

 

Please remember that your Baby Monitor is not a medical device. Never rely on it for your baby's safety and wellbeing. You should personally check your baby as frequently as necessary.

 

 

If the manufacturer is not listed above, please call us and we will be happy to assist you.

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