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Delivery Information

Use the Links below to quickly navigate around BabyMonitorsDirect's Delivery Information Page

Delivery Options

Postcode Exclusions

DPD Courier Delivery Policy

15 Minute Delivery Timeslot

What Happens if I'm not in?

Royal Mail Deliveries

When Shall I receive my Order? 

International Deliveries

Further Information

 

Delivery Options

Delivery 

 Service  

Timescale 

(please note: all deliveries subject to stock availability)


Prices & Options

Standard

  Delivery

 

     Order before 4pm Monday - Friday for 1-2 Day Working Day Delivery             

     (excludes Bank Holidays)

     Exclusions apply. For more information Click Here

 

     Deliveries are made Monday-Friday between 9am and 17:30pm,

     during peak times your delivery may arrive between 7.30am and 9pm

     *Smaller Items May Be Sent via Royal Mail

 

 

     Free on All UK Mainland Orders 

     Terms and Conditions Apply  



 

 

 




Premium

Delivery

                         

 

     Order before 4pm Monday - Friday

     Premium Delivery Options:

     Next Working Day

     Next Working day Before 12:00am

     Next Working day Before 10:00am

     Saturday Anytime Delivery

     Saturday Before 12:00am

     Saturday Special Before 10:00am



   

     £2.99 on all orders*

     £9.99 on all orders*

     £22.99 on all orders*

     £18.99 on all orders*

     £22.99 on all orders*

     £28.95 on all orders*


Postcode Exclusions

There are restricted postcode areas within the UK that we are not able to include in our Free Delivery & Premium Services. The following areas are affected:

  • Aberdeen: AB
  • Dundee: DD8-11
  • Channel Islands (includes Alderney & Sark): all GY and JE
  • Western Isles: all HS
  • Isle of Man: all IM
  • Inverness-shire: all IV
  • Fife: KY
  • Ayrshire: all KA 27-28
  • Orkney Islands: KW 1-3, 5-17
  • Renfrewshire: PA 20-49, 60-78
  • Perthshire: PH 19-26, 30-44, 49-50
  • Shetland Isles: all ZE
  • Northern Ireland: BT 1-99
  • BFPO

For shipping to the above areas, please select the specified shipping cost at checkout. 

Standard UK Mainland Courier Delivery:                                                 dpd-logo

DPD is the most innovative parcel carrier around. Thanks to their Industry-leading Predict service, they provide you with a one hour delivery window, notified by SMS and email, so you don't have to wait in all day.

What's more, with their revolutionary Follow My Parcel service this enables you to watch the progress of your delivery on a real-time map, all the way down to a final 15 minute timeslot.

As well as keeping you informed at every stage of the journey, BabyMonitorsDirect believe in maximising choice and convenience. That's why our couriers provide access to a suite of rescheduling options both on the day of delivery and the night before, allowing you to take delivery of your goods in a way that suits. With DPD Couriers you can:

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD depot
  • Upgrade delivery to before 10, before 12, afternoon or a Saturday*

 *Charges May Apply

15minute Delivery Window with DPD

*Items not sent by Courier Service will be sent Via Royal Mail 1st Class Delivery. 

What happens if you are not home when your order is delivered?

If you are not in when we attempt delivery, our Couriers will leave you a card so that you can rearrange delivery at a convenient time, alternatively our couriers may leave your parcel with a neighbour and leave you a card to advise you. It is our best interest to get your item to you as quickly as possible at a time that conveniently suits you. Please be aware that after several failed delivery attempts, the parcel may be returned back to us and charges May Apply. 

Standard UK Postal Delivery:                                                                                         royal-mail

Smaller items are delivered by Royal Mail 1st Class Postage. Some items may simply be posted through a letter box whilst slightly larger items may require a signature or someone to accept the delivery. A card may be left with you if you are not home to receive the delivery with the result of them leaving the item with a potential neighbour, or taking the item to your local Post Office. Please follow the instructions provided by Royal Mail if collecting an item from your local Post Office.

Although Royal Mail 1st class can arrive with you next weekday we do not guarantee that this will always happen and therefore advise selecting a premium delivery service for urgent deliveries. 

Please note: Royal Mail will not accept a parcel to be lost until after 14 days of having the item posted. We therefore kindly advise you to wait until this period is up before making a lost item claim.

When Will My Delivery Arrive?

All of our deliveries are subject to stock availability and credit card authorisation, and that you are available to accept the delivery. Please see below a breakdown of when you can expect to receive your Delivery

  • Order Successfully Placed Before 4.00pm Monday to Thursday are Delivered within 2 Working Days
  • Orders after 4.00pm Thursday and by 4.00pm Fri - Delivered Monday unless Saturday Delivery has been selected.
  • Weekend Orders (Saturday/ Sunday) are Delivered by Wednesday

*Please Note the Above applies to UK Mainland Deliveries Only

International Orders                                                                                                                     653376-world-white-on-black-globe.gif

We offer international delivery on the majority of items in our online store.  Please see individual product for further details. A variable delivery charge will be applied at the checkout, according to the country of destination and weight of your order.

For information in regards to delivery and shipping for orders outside of the UK (excluding the British Isles, Northern Island, Channel Islands, Scottish Isles and I.O.M) please take a look at our International Shipping Policy.

Further Information

For any unanswered questions regarding delivery, or for any specific shipping estimations please contact our Customer Advisors either by: