We welcome customers from all over the world and we will do our very best to obtain the best shipping quotes for your order. This applies to all EU and Rest of the World customers.
Many customers residing outside the UK will have personal accounts with couriers based in the UK and we encourage those customers to place their order for shipment by their personal shipping supplier.
INTERNATIONAL SHIPPING COSTS – Please be aware of the following;
There are no standard pre-set shipping tariffs for shipment to customers outside the UK.
Prices change from day to day – we get the best spot rate available on the day
Large, Bulky or Heavy items will cost substantially more to ship.
Estimates on our websites are purely indicative and should not be taken as final quotes.
Estimates are based on 1 Box – if your order include multiple items this may involve multiple boxes.
TAXES & Duties
When you place your international order on our website YOU WILL NOT BE CHARGED UK VAT.
However – your country’s port or Tax Authorities will levy VAT & charges based on their Laws.
You are entirely responsible for all local taxes applicable when the order arrives at your destination.
OUR SERVICE PROMISE TO YOU
We will get the best shipping price available at the time and notify you of the details.
We will double check and pack your order securely for the journey.
We will prepare all the necessary export documentation for you.
You must pay the cost of shipping the order
You should insure the order unless we have informed you that additional insurance has been paid
You must accept the order when it arrives in your country.
You must pay local VAT and duties directly to your local authorities.
If you reject the order you are responsible for all charges applicable from that point onwards.
Shipping charges are never refundable – we pay that money direct to the courier.
You are entirely responsible for the cost of any change of mind returns.
You are responsible for ensuring the correct address is on your order as we cannot be held responsible for failed deliveries due to incorrect addresses. Once your order has been dispatched the address on the order cannot be changed.
You are welcome to contact us about any aspect of international shipping by Email [email protected]